Tuesday, January 5, 2016

Federal Government forces Turkish Airlines to pay compensation for delayed luggage

The Ministry of Aviation on Tuesday announced that it has compelled Turkish Airlines to pay compensation to passengers on its flight TK624 from Istanbul to Abuja whose luggage was delayed by the carrier on Christmas eve.
In a statement signed by the spokesperson in the office of the Minister of State for Aviation, James Odaudu, the ministry stated compensation was due, following the intervention of the Nigerian Civil Aviation Authority which determined that the rights of the travellers were infringed upon by the airline.
The Federal Government had announced that it is going to probe the security breaches that occurred at the Nnamdi Azikiwe International Airport, Abuja, following the delay by the airline in handing over passengers’ luggage.
Scores of irate passengers on the flight stormed the tarmac and prevented the aeroplane from taking off. As a result of the incident, the head of security at the airport was suspended.
The ministry also used the opportunity to inform the Federal Airports Authority of Nigeria to provide signs informing passengers of possible penalties of unlawful acts at the airport.
The statement stated that passengers were paid between N8,000 and N80,000 as compensation for the delay.
Source: The Punch